Avoid MX Conflicts

A common concern when adding a domain to an email delivery service is accidentally breaking your company’s existing business inboxes (such as Google Workspace or Outlook).

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The Rule of MX Records

MX (Mail Exchange) records dictate where incoming mail is delivered.

• If your apex domain (yourcompany.com) points to Google Workspace (aspmx.l.google.com), do not modify your root MX records.
• Mailofly only uses MX records for custom MAIL FROM return-path bounce handling or inbound routing on subdomains.

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Recommended Solution: Use a Subdomain

To ensure zero risk to your team’s day-to-day corporate email:

1. Verify a dedicated subdomain such as:
   • mail.yourcompany.com
   • updates.yourcompany.com
   • notifications.yourcompany.com
2. Add the DKIM, SPF, and MX records exclusively on that subdomain.
3. Your corporate Gmail/Outlook inboxes on yourcompany.com will continue functioning without interruption.