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Performance Tracking & Analytics

Every campaign execution generates an audited Run Report showing engagement and deliverability metrics in real-time.

Core Campaign Metrics

  • Sent: Total emails dispatched to recipient mail transfer agents (MTAs).
  • Delivered: Messages confirmed delivered by the destination mailbox provider.
  • Delivery Rate: (Delivered / Sent) * 100%. Aim for > 98%.
  • Unique Opens: Number of distinct contacts who opened the email.
  • Unique Clicks: Number of distinct contacts who clicked at least one link.
  • Click-Through Rate (CTR): (Unique Clicks / Delivered) * 100%.
  • Unsubscribes: Total recipients who opted out via the unsubscribe link or one-click header.
  • Bounces & Complaints: Permanent failures and spam reports.

Inside the Run Analytics tab:
  • See a breakdown of every unique URL in your campaign.
  • View total clicks vs. unique clicks per link.
  • Identify which CTA or section drove the highest engagement.