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Receiving Emails Overview

Mailofly allows you to accept inbound emails on your own domain, parse the headers, body, and attachments, and route them to your application via Inbound Webhooks.

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Common Use Cases

• Help Desk & Support: Receive replies to support tickets and route them to customer chat or ticket threads.
• AI Inboxes & Autonomous Agents: Give an AI agent its own email address (agent@yourdomain.com) to read incoming inquiries and respond autonomously.
• Email-to-Action Workflows: Create tasks, parse invoice receipts, or process data submissions sent via email.
• Forwarding: Automatically forward incoming emails to your personal or team address.

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Architecture

1. DNS MX Record: Routes incoming mail for your domain or subdomain to Mailofly.
2. Inbound Processing: Mailofly receives the raw MIME message, validates SPF/DKIM, parses headers, plaintext/HTML, and decodes attachments.
3. Webhook Emission: A structured email.received JSON payload is delivered via HTTP POST to your webhook endpoint.

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Next Steps

• Configuring Custom Inbound Domains
• Handling Inbound Webhooks
• Processing Attachments & Auto-Forwarding