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DNS Setup for Business Mailboxes

To send and receive emails using Mailofly Business Mailboxes (user@yourdomain.com), your domain’s DNS provider (e.g., Cloudflare, Route 53, GoDaddy, Namecheap) must be configured with four key DNS records.

Required DNS Records


1. MX Record (Inbound Mail Routing)

The Mail Exchanger (MX) record directs external mail servers (like Google, Microsoft, Yahoo) to deliver messages addressed to @yourdomain.com to Mailofly’s inbound servers.
  • Type: MX
  • Name / Host: @ (or leave blank depending on your DNS provider)
  • Priority: 10
  • Value / Destination: mail.mailofly.com
  • TTL: Auto or 3600 (1 hour)
[!WARNING] An apex domain can only have one set of primary MX records. If your root domain currently has MX records pointing to Google Workspace (aspmx.l.google.com) or Microsoft 365, adding Mailofly MX records will cause delivery conflicts. If you wish to use both, host Mailofly mailboxes on a subdomain such as team.yourdomain.com.

2. SPF Record (Sender Policy Framework)

SPF prevents spammers from spoofing emails from your domain by listing authorized outbound IP clusters.
  • Type: TXT
  • Name / Host: @
  • Value: v=spf1 include:mailofly.com ~all

Combining SPF for Multiple Sending Services

RFC guidelines mandate that a domain must have exactly one SPF TXT record. If you already use Amazon SES for transactional API dispatch and Mailofly for business mailboxes, combine both includes into a single record:

3. DKIM Record (DomainKeys Identified Mail)

DKIM attaches a cryptographic signature to every email dispatched from your mailbox. Recipient mail servers verify this signature against your public key to guarantee the message wasn’t tampered with in transit.
  • Type: TXT
  • Name / Host: mailbox._domainkey.yourdomain.com
  • Value: Generated automatically in your domain settings (e.g. v=DKIM1; k=rsa; p=MIIBIjANBgkqhki...)
Mailofly uses 2048-bit RSA keys managed natively through Stalwart JMAP. You can retrieve your exact public key string in Dashboard -> Domains -> Your Domain -> Mailbox Settings.

4. Webmail CNAME Record (Optional)

If you want your employees to log into webmail using a branded URL (such as mail.yourcompany.com) rather than the default mail.mailofly.com:
  • Type: CNAME
  • Name / Host: mail
  • Value / Target: mail.mailofly.com
  • Proxy Status: DNS only / Disabled (if using Cloudflare)

Cloudflare

  1. Log in to your Cloudflare Dashboard and select your domain.
  2. Go to DNS -> Records -> Add Record.
  3. Add the MX record:
    • Name: @
    • Mail server: mail.mailofly.com
    • Priority: 10
    • TTL: Auto
  4. Add the TXT (SPF) record:
    • Name: @
    • Content: v=spf1 include:mailofly.com ~all
  5. Add the TXT (DKIM) record:
    • Name: mailbox._domainkey
    • Content: Copy your unique DKIM public key from Mailofly.
  6. For the CNAME record (mail), ensure the proxy status is set to DNS Only (grey cloud), not Proxied (orange cloud).

AWS Route 53

  1. Open the Route 53 Console and go to Hosted Zones.
  2. Click Create Record.
  3. Select MX:
    • Record name: Leave blank for root.
    • Value: 10 mail.mailofly.com
  4. Create the SPF TXT record and DKIM TXT record following the table above.

GoDaddy / Namecheap

  1. Go to your domain’s DNS Management or Advanced DNS tab.
  2. Under Mail Settings, change from “Default Webmail” to Custom MX.
  3. Enter mail.mailofly.com with priority 10.
  4. Save changes.

Verifying DNS Records

DNS propagation typically completes within 2 to 30 minutes, though some registrars may take up to 24 hours. To test your configuration:
  1. Go to your Mailofly Dashboard under Domains and click Verify DNS.
  2. Or use Mailofly’s free public diagnostics: