> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailofly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Roller-Coaster Rides

> Watch your users take rides through your automation tracks in real-time.

# Roller-Coaster Rides

Think of your automation like a theme park roller coaster!

The track you designed on your canvas is the ride. Every single time a customer steps into a coaster car and rides down your track, that's called a **Run**!

If 300 people sign up today, that means 300 individual coaster cars are zooming along your track at their own pace.

***

## What Happens During a Ride?

Mailofly keeps a little logbook for every single car:

* When the rider hopped on.
* Which letters were sent to their inbox.
* If their car is currently parked at an **Egg Timer (Delay)** waiting for 2 days to pass.
* Which direction they went when they reached a **Yes/No Quiz (Condition)**.
* When they crossed the finish line!

***

## Rider Status Badges Explained

When you slide open the **Runs** panel on your canvas, you'll see a colorful status badge next to each rider's name:

| Badge | What it means in plain English |
| - | - |
| 🟢 **Active** | Currently on the coaster! They might be traveling between stops or waiting on a timer. |
| 🔵 **Completed** | Woohoo! They visited every stop on their path and safely reached the end. |
| 🟡 **Waiting** | Sitting patiently at a **Wait for Event** stop, waiting for a signal from your app. |
| 🔴 **Failed** | Uh-oh! A bump in the track occurred (like an invalid email address). |
| ⚪ **Cancelled** | The coaster was stopped or the rider got off early. |

***

## Reading a Rider's Step-by-Step Diary

Want to see exactly what happened to someone?

1. Open your automation in Mailofly.
2. Click the **Runs** tab on the right side.
3. Click on any contact in the list.
4. You'll see their full **Step-by-Step Diary**:
   * Exact seconds when each email was delivered.
   * Why they went down the True or False path.
   * If they are still waiting for a timer to ding!

***

## Up Next

* [Check out all the blocks in The 8 Lego Blocks](steps)
* [Set up timers with The Cozy Egg Timer](delay)


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